From SMEs to large global organisations

Protel has a strong client portfolio including some of the world's largest investment banks, inter-dealer brokers, law firms and research organisations. For some of these clients, voice and data communications involve critical transactions and therefore consistency and reliability is imperative. The common factor among all our clients is their trust in Protel as a partner.

Whatever your industry or business size, you can rely on us to provide:

• Considered, fit for purpose solutions
• Quality of operation
• Reliability and robustness
• Value, efficiencies and identifiable cost savings
• First-class friendly service and attention to detail
• Tier-1 supplier coverage and leverage with flexibility and personalised service

Setting new standards in service for the telecommunications industry

You rightly demand the best service at the best price without compromise, and we deliver this and more. Our unique Customer Charter sets out our high level of commitment and industry leading standards in service, protocol and delivery.

Protel's operational SLA's (Service Level Agreement) are also unrivalled within the telecoms marketplace. Our customers attain the highest levels of SLA possible with a totally reliable operational service, supported by our 24/7/365 network operations centre.

View case studies

The following links allow you to download, view and save some of our case studies:

Simmons & Simmons - Protel case study (PDF 126KB)
Protel reduced telecoms costs for Simmons & Simmons by 40% and increased efficiency for the department. Simmons & Simmons is a global law firm with over 2000 employees and 20 offices throughout the globe.

Information services company - Protel case study (PDF 363KB)
Protel reduces admin time spent in the IT department by 95% as well as costs by 25% for one of the world's leading providers of premium global business information.

Tradition - Protel case study (PDF 133KB)
Tradition Group is the inter-dealing broking arm of Compagnie Financiere, a world leader in the brokerage of financial and non-financial products. Find out how Protel reduced costs by 30% and reduced operational maintenance by 75%.

Linklaters - Protel case study (PDF 191KB)
Linklaters is one of the world's leading business law firms. Working together Protel reduced operational time spent in the IT department by 75% as well as costs by 25%.

Harris Interactive - a case study article from Gavin Jones (PDF 94.7KB)
Harris Interactive is a global market research organisation. Gavin Jones, IT Operations Manager, has written an article about his experiences as a Protel customer.

We respect our client's confidentiality. As a result, in many instances we are unable to publish or quote individuals or companies on our website. All of our clients are happy to provide references and we can arrange this on request. Please contact us on +44 (0)20 7965 5000